Common queries answered
Frequently asked Questions
After the funds have cleared we aim to dispatch the items within a one day period. This is dependent on staff availability and the postal service
Our returns policy is location in our terms and conditions ( located here ), sections 6 and 9 apply.
We are currently in the process of adding a mechanism to allow you to do this.
Our telephone number is located at the top of this website. There is also a contact form opposite.
If the order has not been dispatched then you can simply contact us. Unfortunately once the item(s) are in the postal service we are unable to change the delivery address.
The majority of our customers are located in the United Kingdom. We can however deliver worldwide. Please contact us and we will calculate the delivery costs.
We aim to be as environmentally friendly as possible. We will therefore try to put any combined orders in the same packaging. This is however dependent on the timing of your orders.